Privacy Officer

Mater is seeking a dedicated and detail-oriented Privacy Officer to join our Information Management team on a part-time, permanent basis (0.7 FTE). Based at our South Brisbane campus, this role will support the Privacy Office in response to increased workload associated with the opening and ongoing operations of Mater Hospital Springfield.

This is a unique opportunity to play a vital role in protecting patient privacy while also contributing to the efficient coordination of external correspondence and administrative processes within a high-performing team. This position sits within a critical function of Mater, supporting the safe, compliant release of patient information and ensuring requests are managed accurately and within required timeframes. 

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits!  

What you’ll be doing

In this role, you will be responsible for supporting both privacy and administrative functions, including:

• Receiving and actioning requests for patient information from patients and authorised third parties
• Providing advice on processes for requesting and releasing information
• Validating request and release authorisations to ensure compliance with privacy requirements
• Managing incoming and outgoing correspondence, including external requests
• Supporting administrative processes including document preparation, scanning and record management
• Actioning requests within required timeframes and ensuring accuracy of information released
• Escalating complex or sensitive matters to the Manager, Information Privacy Office
• Using hospital information systems and relevant applications to complete tasks
• Identifying opportunities to improve privacy and correspondence processes
• Adhering to Mater policies, procedures and relevant legislation including the Australian Privacy Principles

About you

You are a motivated and detail-oriented professional with experience in health information or administrative environments. You will bring:

• Experience working within a Health Records Service/Department or a healthcare administrative environment
• Knowledge of health record management principles and/or administrative processes
• Understanding of the Australian Privacy Principles and confidentiality requirements
• Strong attention to detail and commitment to accuracy
• Ability to manage competing priorities in a busy environment
• Excellent communication and interpersonal skills
• Ability to work both independently and collaboratively
• Proficiency in Microsoft Office and ability to learn hospital systems

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Sunday 19^th April 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Candidates may be required to complete criminal history, working rights, medical and working with children checks as part of employment with Mater.

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.