Senior Manager, Privacy & Records Compliance

What's the role?

As Senior Manager, Privacy & Records Compliance, you'll play a key role in shaping how Westpac manages privacy and records risk in an increasingly data-driven environment. As customer, employee, community and regulatory expectations continue to evolve, you'll help design and scale the frameworks, systems and processes that enable effective privacy and records risk management across the Group.

A key focus of the role is supporting the evolution of Westpac's privacy and records risk advisory capability, helping drive towards a more scalable and AI enabled approach that can support a significantly larger volume of business initiatives.

You'll work closely with project teams, business stakeholders and partners across Legal, Cyber, Data and Division Risk to ensure initiatives involving personal information receive the right level of review, guidance and oversight before they proceed.

You'll also help simplify and embed Westpac’s Privacy and Records policies, standards, guidance and governance frameworks that support better decision-making across the business. This includes assessing regulatory changes, supporting risk and compliance activities, and helping ensure privacy controls remain practical, effective and fit for purpose as the organisation continues to evolve.

What do I need?

We're looking for someone who brings a blend of privacy expertise, risk and governance experience, and the ability to build practical, scalable solutions. 

You'll be comfortable operating in a complex environment, translating regulatory obligations into actionable business outcomes and helping shape frameworks, processes and ways of working that can evolve alongside changing business and regulatory expectations.

Equally important is your ability to engage, influence and provide trusted advice to a diverse range of stakeholders while balancing risk with pragmatic commercial outcomes.

• Experience in privacy, records management, risk, compliance, governance or a related control function.
• A strong understanding of privacy legislation and principles, with the ability to apply regulatory requirements in a practical business context.
• Experience designing, improving or operationalising frameworks, processes, controls or operating models at scale.
• A systems-thinking mindset, with a natural curiosity for identifying opportunities to simplify, automate and continuously improve how work gets done.
• Strong stakeholder management, communication and critical thinking skills, with the confidence to provide advice, challenge and influence at all levels.

Experience in financial services, insurance, superannuation, consulting, legal or another large and complex organisation will be highly regarded, as will exposure to data, technology, cyber or information governance environments. Experience supporting regulatory change, risk assessments or enterprise-wide transformation initiatives would be advantageous.

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

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We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.