Senior Advisor P&C Privacy

Senior Advisor P&C Privacy

Clerk Grade: 09/10
Employment type: Ongoing, full-time. A Talent Pool will be created from this recruitment for future opportunities
Location: Haymarket, Parramatta or Gosford. Office attendance and occasional travel required between these locations. Hybrid working arrangements available
Salary range: $129,464 - $142,665 + super

This role sits within the P&C Policy & Privacy Practice of the People & Culture's People Services directorate.

 About the team:

The P&C Policy and Privacy Practice plays a critical role in supporting People & Culture's compliance with NSW privacy legislation and the DCS Privacy Management Plan.

 We work with all directorates across People & Culture to enable the Group's activities and functions while ensuring that our employee's personal and health information is managed in line with privacy-by-design and best practice governance frameworks.

 Your day-to-day

•  Provide expert and strategic privacy advice to senior stakeholders to inform decision making and mitigate privacy risks
•  Lead and deliver Privacy Impact Assessments for complex initiatives, systems and projects
•  Support and coordinate privacy incident and data breach response, ensuring legislative compliance and timely resolution.
•  Develop and maintain privacy policies, procedures and governance processes to support best practice.
•  Deliver education and capability uplift initiatives to improve P&C staff understanding of privacy obligations.
•  Maintain reporting, including data breach registers and executive reporting, ensuring accuracy and compliance.
•  Build trusted relationships with stakeholders and influence outcomes in a complex regulatory environment.
•  Identify opportunities for continuous improvement and innovation in privacy practices.

To be successful in this role you will demonstrate:

•  Strong experience interpreting and applying privacy legislation (eg PPIPA, HRIPA) in the NSW public sector.
•  Experience managing privacy incidents, data breaches and governance frameworks.
•  Excellent stakeholder engagement, influencing and negotiation skills across senior levels.
• Strong analytical thinking and ability to solve complex problems and delivery practical solutions.
•  Experience delivery projects, initiatives or reforms in policy, governance or compliance environments.
• Highly developed communication skills, including translating complex technical information for diverse audiences.

How to apply:

Please submit a short summary of your relevant experience providing strategic privacy advice, including your experience with privacy legislation (PPIPA, HRIPA), privacy governance, and managing data breaches. Also, include your answer to the below targeted question

Targeted question:

"Describe a time you managed a complex privacy risk or privacy breach in a large organisation. How did you ensure compliance with privacy legislation, while responding to competing priorities and what was the outcome?"

 For more information about the role, please contact Amber.Chandler@customerservice.nsw.gov.au.

Salary Grade 09/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Rodrigo Sandoval via rodrigo.sandoval@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.     

Closing Date: Monday, June 15th, 2026 at 10:00 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact rodrigo.sandoval@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process