Senior Advisor, Governance (Privacy)

Senior Advisor, Governance (Privacy), Ongoing opportunity based in Sydney CBD + hybrid working options available

Branch and Division: Governance Risk & Assurance, Department of Customer Services
Role title: Senior Advisor Governance – Privacy
Employment type: Ongoing
Salary: Clerk grade 9/10, $129,464 - $142,665+ super, commensurate with experience
Location: Based in Sydney CBD, with hybrid working options available. Other office locations may be available as well, however, attendance to Sydney will still be required as needed

About Us

Governance, Risk and Assurance (GRA) supports the Department of Customer Service (DCS) by implementing robust governance standards, systems and policies.  The Team encompasses the functions of Privacy, Compliance, Enterprise Risk and Internal Control Systems. We work together to help DCS reduce the risk from our operations, promote a culture of compliance and maintain effective reporting and control management systems.

About the Role

We are seeking an experienced professional to lead the development and delivery of privacy governance initiatives across DCS.

You will play a key role in shaping department-wide privacy policy, frameworks and tools, and provide expert advisory support on complex privacy, risk and legislative matters, ensuring alignment with the PPIP Act and HRIP Act.

You will also lead initiatives to strengthen information protection, data governance and privacy risk management, including oversight of privacy incidents and data breaches.

As a senior member of the team, you will influence stakeholders, uplift organisational capability, and support Privacy Leads to deliver consistent and effective privacy outcomes across the Department.

Key Responsibilities

• Lead the development and implementation of privacy policies, frameworks and standards aligned with the PPIP Act and HRIP Act
• Provide expert advisory on complex privacy, legislative and risk management issues
• Oversee and guide Privacy Impact Assessments (PIAs) and privacy risk management activities
• Lead and support management of privacy incidents and data breaches, including governance and reporting
• Drive uplift of privacy capability, maturity and awareness across DCS
• Develop and implement tools, templates and guidance to support consistent practices
• Promote privacy-by-design, strong data handling and information protection practices
• Engage and influence senior stakeholders to achieve strategic outcomes
• Monitor emerging risks, legislative changes and best practice in privacy governance
  

To be successful in this role, you will:

• Have experience in managing governance programs for privacy or risk internal control systems
• Highly desirable that you have had experience with internal control systems
• Be able to research, design and deliver projects and programs to support business outcomes
• Contribute to strategic and continuous improvement plans
• Be able to communicate well to a variety of audiences in different formats
• Negotiate and influence outcomes with peers and executive leadership to ensure optimal service delivery
• Maintain awareness of issues, policies and solutions.

How to apply:

Please provide a brief cover letter (no more than two pages) outlining what skills and experience you will bring to this role. Please also include your current resume with no more than 5 pages

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Wednesday 27th May

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.  We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace   

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact nicole.turner@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

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