Privacy Officer (MMIS)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Privacy Officer (MMIS)

About the Role

Conduent is seeking Privacy Officer ensures compliance with HIPAA and other privacy regulations, protecting patient information and overseeing organizational privacy practices.

This position is contingent upon the award of a government contract. Recruiting and interviewing activities may occur prior to contract award; however, employment and start dates are subject to contract award, funding, customer approval requirements, and/or satisfaction of any applicable pre-employment conditions.

Responsibilities 

• Lead and manage all aspects of privacy compliance, safeguarding PHI, educating staff, handling incidents, ensuring individual rights, and maintaining up-to-date policies and procedures. This work is vital for protecting member information, minimizing risk, and maintaining public trust in the Medicaid program
• Ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and Security Rule
• Develop, implement, and maintain privacy policies and procedures
• Stay current with Federal and State privacy laws and regulations affecting Medicaid programs
• Provide ongoing training and education to staff and contractors about privacy policies, procedures, and best practices
• Foster a culture of privacy and security with the client
• Investigate and respond to potential privacy breaches, including risk assessments and breach notification to affected individuals, regulators, and other required parties
• Maintain thorough documentation of privacy incidents and agency response actions
• Conduct regular risk assessments and audits to identify vulnerabilities and ensure the effectiveness of privacy controls
• Recommend and implement corrective actions as needed
• Oversee and respond to requests from the client regarding individual’s rights under HIPAA (e.g., access to records, amendments, accounting of disclosures)
• Ensure proper mechanisms are in place to address complaints and concerns from individuals about their PHI
• Serve as the primary point of contact for privacy matters with internal staff, Medicaid members, contractors, and regulators (e.g., HHS Office for Civil Rights)
• Work closely with IT, legal, compliance, and other departments to align privacy efforts across the Agency
• Provide regular reports to Agency leadership on privacy compliance status, incidents, and improvements
• Ensure that contracts with Suppliers and business associates include appropriate privacy and security provisions
• Monitor third-party compliance with privacy requirements

Requirements 

• Five (5) years of professional experience in privacy compliance
• Two (2) years of direct experience in HIPAA compliance\
• Knowledge and demonstrated experience with NIST, Federal Information Security policies/requirements, HIPAA, and other related State and Federal information privacy laws, security laws, and breach notification laws
• A minimum of bachelor’s degree in information technology, health information management; or equivalent work experience
• Certified in Healthcare Privacy and Security (CHPS) or equivalent certification

Flexible Working  

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.  
In this role, you can expect the following working conditions: 

Onsite Work:  Work in our local office, receiving personal coaching and leadership so that you can provide the best support for our clients and help you grow in your career.

Working For You 

Perks and rewards designed for you: 

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. 
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. 

Join Us 

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:  
 
Bring your authentic self to work  
Grow and thrive, both personally and professionally  
Make a difference with our clients, in our communities, and with the millions of people we support  
 
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $119,350 - $155,000

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.