Privacy Industry Specialist , Operations Trust

At Amazon, we strive to be Earth’s most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems right the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly changing and growing. In the words of Jeff Bezos, “Many of the problems we face have no textbook solution, and so we happily invent new ones.” If you are excited about being an innovative leader and advocate for privacy solutions, then Amazon may be the place for you.

The purpose of the Operations Trust Team is to manage privacy for the Operations (Ops) organization. Our focus is to ensure individuals are never surprised by what data we collect, process, and share and that we delight regulators with the quality, transparency, and accuracy of our privacy documentation. Everything we do is based on this focus. This leader acts as a privacy subject matter expert and works with business, legal, and technology stakeholders to ensure the accuracy, completeness, and transparency of privacy documentation.


Key job responsibilities
Identify, draft, and maintain Records of Processing (RoPs/ROPAs) and Data Protection Impact Assessments (DPIAs)

Assist with managing the privacy documentation program at scale

Automating and operationalizing privacy processes

Analyzing and developing metrics to measure and improve the documentation team program

Apply global privacy regulatory and operational expertise to Ops to embed a consistent customer experience

Work with internal stakeholders across Ops and Legal to ensure privacy is considered in projects and decisions

Maintain a strong understanding of privacy regulatory and industry developments

Perform operational deep dives on business processes and systems and identify privacy risks and mitigating measures

Prepare supporting internal documentation such as executive reports, standard operating procedures, and FAQs

Manage several projects simultaneously with a sense of urgency

Comfortable dealing with ambiguity
Basic Qualifications: - Bachelor's degree
- 3+ years in privacy
- Experience developing and maintaining privacy documentation and processes, including RoPs/ROPAs, DPIAs, Privacy Impact Assessments (PIAs), Legitimate Interest Assessments (LIAs), and/or data mapping
- Former role in privacy with knowledge of regulatory and industry requirements and standards, and experience with privacy program management
- 1+ years leading projects with tight deadlines that involve the use of automated and manual systems and supporting internal customers across the globe
- Proven knowledge of global privacy regulations and pending legislation (GDPR, CPRA, DMA, AI Act, LGPD, PIPL, etc.) and applying them in a complex technology environment Preferred Qualifications: - Experience working on multi-team, cross-disciplinary projects
- Experience communicating complex ideas to technical and non-technical audiences
- Experience using data and metrics to determine and drive improvements
- Experience working independently with minimal supervision
- Advanced degree (Juris Doctor)
- Holds one or more privacy certifications (CIPP/US, CIPP/E, AIGP, CIPM, etc.)
- Excellent written and verbal communication skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 99,900.00 - 134,800.00 USD annually
USA, VA, Arlington - 111,000.00 - 149,800.00 USD annually
USA, WA, Bellevue - 111,000.00 - 149,800.00 USD annually