Master Data Officer

Who we are:
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart and Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others.  OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

The Role:
As a Systems Master Data Officer, you will play a critical role in maintaining accurate and reliable master data that supports all OTR sites. This position involves data entry and validation across key areas to ensure data integrity and accuracy, enabling smooth operations across our network.

Responsibilities:

• Maintaining and managing master data within OTR’s ERP and related business systems
• Gathering, documenting, and maintaining business requirements for master data, vendors, products, sites and system changes.
• Ensuring master data updates reflect operational requirements while complying with governance frameworks and business rules.
• Analysing data workflows to identify inefficiencies, gaps, or data quality issues and proposing solutions.
• Performing root cause analysis on recurring data issues and recommending system or process improvements.
• Validating and testing master data changes and system enhancements to ensure accuracy and integrity.
• Maintaining and managing master data within OTR’s ERP and related business systems.
• Gathering, documenting, and maintaining business requirements for master data, vendors, products, sites and system changes.
• Ensuring master data updates reflect operational requirements while complying with governance frameworks and business rules.
• Analysing data workflows to identify inefficiencies, gaps, or data quality issues and proposing solutions.
• Performing root cause analysis on recurring data issues and recommending system or process improvements.
• Validating and testing master data changes and system enhancements to ensure accuracy and integrity

What We Offer:

• Join a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking.
• Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse.
• Access to exclusive staff benefits via our OTR App.
• Access to our free and confidential Employee Assistance Program (EAP).
• Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family.

About you:

• Ideally qualified in Information Systems, Business Analysis, Data Management, IT, or a related discipline.
• Demonstrated experience in a master data, business systems, or a data governance role.
• Experience working with ERP systems and enterprise data structures.
• Strong understanding of master data management principles and governance.
• Experience gathering and documenting business requirements.
• Strong analytical and problem-solving capability.
• Experience in system testing, validation, and data quality assurance.
• Ability to work across technical and non-technical stakeholders.
• High attention to detail and data integrity.
• Strong written and verbal communication skills.
• Strong attention to detail and ability to check data for accuracy.
• Comfortable with manual data entry and working with large datasets.
• Proficiency in Excel; familiarity with Power BI is an advantage.
• An analytical mindset with problem-solving capabilities.

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.