Manager - Data Privacy and Ethics.Risk and Compliance
MTN Group
- Ensure the protection of personal data and sensitive information across the organization, fostering trust with customers, vendors, and stakeholders, while minimizing risk and ensuring compliance with data protection regulations.
- Promote an ethical culture based on MTN’s Code of Ethics, shared values and vital behaviors in the interest of all stakeholders.
- Coordinate all ethics management activities and elicit employee commitment to ethical behaviors
- Develop and implement data protection and ethics management frameworks, strategies, policies, and governance structures across the organisation.
- Oversee annual data privacy compliance audits and ensure timely regulatory filings and reporting obligations.
- Develop and maintain privacy notices, cookie notices, and other compliance documentation across products, websites, and data processing touchpoints.
- Conduct Data Protection Impact Assessments (DPIAs), privacy risk assessments, and ethics risk assessments, and monitor remediation actions.
- Establish and maintain Records of Processing Activities (RoPA), privacy registers, and ethics governance documentation.
- Review information security controls, assessments, and testing activities from a privacy and regulatory compliance perspective.
- Prepare privacy, ethics, compliance, and assurance reports, dashboards, and metrics for Management, Governance Committees, the Board, and Group stakeholders.
- Coordinate ethics and privacy awareness programmes to strengthen regulatory compliance, ethical conduct, and organisational culture.
- Manage the whistleblowing programme and support the objective, confidential, and timely investigation and resolution of ethics-related concerns.
- Monitor ethics and compliance trends, emerging risks, and case outcomes, and recommend appropriate mitigation measures.
- Manage conflict-of-interest disclosure processes and other ethics governance requirements.
- Promote a strong speak-up culture, ethical decision-making, accountability, and protection against retaliation.
- Review and update ethics, privacy, and compliance policies, standards, and procedures to ensure alignment with regulatory requirements and leading practices.
- Embed Privacy by Design and Default principles into products, services, and customer-facing processes.
- Develop and maintain policies, procedures, and controls that safeguard customer information throughout its lifecycle.
- Conduct Data Protection Impact Assessments (DPIAs) and privacy risk assessments to identify and mitigate risks to customer data.
- Establish and manage processes for handling data subject rights requests, including access, correction, erasure, restriction, and portability.
- Serve as a trusted advisor on data privacy regulatory requirements, and industry best practices.
- Engage with regulators, business units, vendors, suppliers, and strategic partners on privacy and ethics matters.
- Support the integration of privacy and ethics requirements into business initiatives, products, services, and strategic decision-making.
- Coordinate regulatory registrations, filings, and compliance submissions with relevant data protection authorities.
- First degree in any related field
- Data Protection certification (e.g., CIPP, CIPT).
- Ethics Officer Certification will be an added advantage
- Fluent in English
- At least 3 Years of experience in data protection, privacy, or related field
- Proven experience in leading data protection programs and managing data breaches
- Experience working with senior management
- Experience working with cross-functional teams and stakeholders
- Experience in change management initiatives, and privacy implementation
- Familiarity with data protection technical controls
- In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework
- Effective stakeholder relationship management experience in a telecom’s regulatory environment
- Knowledge and experience of best practice ethics and governance frameworks, methodologies and emerging practice, risk assessments in the context of the Nigerian and global telecommunications industry.
- Experience in policy governance and development of ethics related programs
- Strong and effective business communication (verbal and writing skills)
We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.
At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be - it is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.
We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.
Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?
Obsessions: How We Do It
The behaviors that keep our culture strong and safe.
1. Light It Up!
Always Do This:
Bring all your heart and all your smarts to us.
Never Do This:
❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.
2. Raise Your Hand. Speak Your Mind.
Always Do This:
Respectfully but firmly challenge any threat to what we stand for.
Never Do This:
❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.
3. Collaborate. Don’t Isolate.
Always Do This:
Share what you know and respect what others can teach you.
Never Do This:
❌ Never think that you are great unless you help make others great too.
4. Things Always Get Better Here.
Always Do This:
Take your own steps forward to improve and strengthen us.
Never Do This:
❌ Never believe or cause others to believe that "not now" means "not ever."
Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?
Then, join MTN Nigeria!
Welcome to our Y’ello Family, where our people are our most critical competitive assets.
If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.
Our Employee Value Proposition enables you to:
Work with meaning
Connect to develop
Thrive in positivity
Grow with purpose
Live inspired.
It’s a great place to work! Take that bold step and apply today!
*Eligible Females and People with Disabilities are encouraged to apply.
*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com
By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).