Engagement Data Protection Specialist Manager

Industry/Sector

Business Services

Specialism

IFS - Operations

Management Level

Manager

Job Description & Summary

At PwC, our people in legal services offer comprehensive legal solutions and advice to internal stakeholders and clients, maintaining compliance with regulations and minimising legal risks. These individuals provide strategic guidance and support across various industries.

In privacy law and data protection at PwC, you will specialise in providing advice and guidance to clients on privacy laws and data protection regulations. You will help businesses navigate the complex landscape of privacy and data protection requirements, confirming compliance with applicable laws and regulations. Working in this area, you will assist in developing privacy policies, conducting privacy impact assessments, and implementing data protection measures to safeguard personal information.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Qualifications
Education & Professional Certification
• Bachelor’s degree in Law, Information Technology, Business 
Administration, or a related discipline is required.
• Advanced certifications such as CIPP/E, CIPP/C, CIPM, CIPT, CISSP, 
or ISO 27001 are strongly preferred.
• A Master’s degree in Cybersecurity, Risk Management, or related fields 
is considered an asset.
Work Experience
• 8+ years of experience in data protection, compliance, operational risk 
management, or related fields, including 3+ years in a managerial role.
• Familiarity with privacy risk assessments, regulatory reporting standards, 
and control frameworks within Managed Services delivery models.
• Experience leveraging automation and monitoring tools to oversee 
compliance efforts and identify risk trends.
• Experience in compliance monitoring, regulatory oversight, or delivery 
assurance functions is strongly preferred, given the role’s focus on advising, 
escalating, and ensuring adherence to internal and client requirements.
Technical Skills & Specialized Knowledge
• Advanced ability to design and validate controls for risk management 
using industry best practices and metrics-based performance tracking.
• Strong research and problem-solving skills, with a continuous 
improvement mindset to solve evolving challenges in compliance and 
privacy operations.
• Technical understanding of cybersecurity practices, including secure 
connectivity models, identity management, encryption, and access 
controls.
• Moderate familiarity with AI-driven tools and automation processes, such 
as Microsoft Copilot or similar solutions, used for privacy and compliance 
monitoring.
Communication/Interpersonal Skills
• Exceptional written and verbal communication skills to interact effectively 
with stakeholders, including senior leadership and global compliance 
teams.
• Proven ability to influence and negotiate across teams, ensuring 
alignment on privacy initiatives and compliance strategies.
Customer/Client Service
This role emphasizes an attitude of service excellence. The Manager will engage 
with internal and external stakeholders to: 
• Anticipate client needs and proactively address challenges through 
innovative compliance solutions.
• Provide long-term risk mitigation and clear action plans aligned to 
Managed Services objectives.
• Act as a trusted advisor, guiding client teams on best practices in 
safeguarding sensitive data.
Leadership & Coaching
As the team lead for Managed Services privacy governance, this role includes: 
• Acting as a subject matter expert to support decision-making across 
global teams.
• Providing guidance and mentorship to team members, ensuring 
development in compliance risk mitigation.
• Championing alignment between compliance expectations and day-today operations.
 

Travel Requirements

Job Posting End Date