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DHL Global Forwarding Freight Shared Services (India) LLP logo
10 hours ago
Full-time
On-site
Mumbai, Maharashtra, India
AI Governance
Join our dynamic Team at DHL Global Forwarding! We are looking for GSC Data Protection Role
   

Role Purpose

Support the Global Data Protection & AI Governance office by coordinating initiatives, preparing metrics and presentations, tracking actions, and following up with global, regional, and country stakeholders. The role provides practical project support across data protection & AI Governance activities, including DPRs, PIAs, other assessments, monitoring activities, risk and findings follow-up, and investigation support when needed.

Key Responsibilities

Data Protection Support Responsibilities

  • Support Global Data Protection Office reporting activities, including collection, validation, and consolidation of data protection metrics.
  • Assist regions and countries with DPRs by tracking completion, following up on missing inputs, and organizing evidence and documentation, reassessing DPRs where quality improvement is required.
  • Support PIAs by coordinating information requests, maintaining assessment trackers, following up on open actions, reassessing PIAs where quality improvement is required.
  • Track data protection risks, findings, mitigation actions, and overdue items, escalating delays or quality concerns as needed.
  • Coordinate data protection-related activities with Regional Data Protection Officers, Local Data Protection Officers, regional teams, country teams, and other stakeholders depending on the task.
  • Conduct research on applicable regional and local data protection laws.

AI Governance Support Responsibilities

  • Assist in the review and assessment of AI use cases to ensure compliance with applicable laws,

regulations, and internal governance requirements.

  • Help identify, assess, and document legal, compliance, privacy, ethical, and operational risks associated with AI systems.
  • Contribute to the implementation of requirements arising from the EU AI Act, GDPR, and other relevant digital regulations.
  • Assist in maintaining AI governance documentation, inventories, records, templates, and guidance materials.
  • Monitor developments in AI-related legislation, standards, and regulatory guidance, including the EU AI Act, GDPR, NIS2, Data Act, and other relevant frameworks.
  • Contribute to internal communications, FAQs, guidance documents, presentations, and knowledge-sharing initiatives.
  • Prepare management reports, dashboards, presentations, and other materials related to AI governance activities.
  • Identify recurring gaps, delays, documentation issues, and opportunities to simplify or standardize processes.

Required Qualifications

  • Bachelor’s degree in law, Data Protection, Project Management, or a related field.
  • 2–4 years of relevant experience in GDPR/EU AI Act & other data protection laws like CCPA/PIPL/POPIA etc, legal, data protection audit, risk management, project coordination.
  • Good understanding of data protection principles & AI governance, with willingness to further develop knowledge of data protection governance, risk assessments, and privacy-related processes.
  • Experience preparing metrics, presentations, trackers, reports, or management updates.
  • Strong proficiency with Microsoft Office tools, especially PowerPoint and Excel; experience with SharePoint, Teams or similar platforms is an advantage.
  • Strong written and verbal communication skills in English.
  • Ability to work with structured data, follow up on action items, and maintain accurate documentation.
  • High attention to detail and ability to handle confidential or sensitive information appropriately.
  • CIPP/E, AIGP certified or any other recognized relevant privacy or AI certification.
  • Experience with OneTrust would be recommended.
 

Core Competencies

  • Organized, structured, and process-oriented.
  • Stakeholder Coordination
  • Project Management
  • Ability to work with structured processes, templates and deadlines
  • Strong follow-up discipline and ability to manage multiple deadlines.
  • Clear and professional communicator.
  • Detail-oriented, accurate, and reliable in documentation and reporting.
  • Collaborative and service-minded, with the ability to work effectively with global, regional, and country stakeholders.
  • Proactive in identifying gaps, delays, and improvement opportunities.
  • Comfortable working in a global, cross-functional environment.